STABILISING & DEFINING THE 'AS IS' / 'TO BE'

• Understanding existing IT & Operational projects, programmes, systems and processes is key to gaining confidence with how best to proceed.

• Knowledge in legacy systems can be lost, programmes can go off course and future state clarity can be confused.

• eoCiTO will audit, map and document your IT infrastructure, application and functional landscape, to bring back focus on the important next steps and sense check where uncertainty may have crept in.

FORCASTING, MRP & PURCHASING

• Accurately forecasting your business can be vital to delivering service levels at acceptable financial costs.

• eoCiTO will implement a suitable business forecasting system, having implemented multi-functional approaches at different clients, often refocusing attention in the core areas that make the biggest impact.

• Accurate forecasts and purchasing parameters drive high service - low waste environments, controlling component purchasing (ingredients, 3rd party materials, etc) for timely supply.

ORDER MANAGEMENT: eCOMM, OMS, EDI

• eoCiTO works in many forms of purchase to pay, order to cash approaches across multi-channel, single and multiple stock location servicing, across different industries.

• Order management services secure demand and avoid lost revenue 24/7, requiring real time understanding of your order pipeline to control manufacturing, stock allocation and purchasing processes.

MANUFACTURING, WAREHOUSING & LOGISTICS

• Digital supply chains require consistent connectivity throughout the organisation to deliver stable customer service expectations, so delivery windows, ETAs and stock availability can be positively controlled, often in near real time.

• eoCiTO will support your business to align your digital supply chain to your manufacturing, warehousing and logistics Operations.

BUSINESS SYSTEMS & INTEGRATIONS

• eoCiTO are business system experts, capable of delivering functionality and stability where others fail.

• Whatever your business system needs, our experience and guidance will help you deliver your strategic objectives, with appropriately managed systems, processes and integrations.

BUSINESS & DECISION INTELLIGENCE (AI enabled)

• eoCiTO empowers organisations to move beyond reporting into intelligent, data-driven decision-making by integrating Business Intelligence (BI), Data Science, and Artificial Intelligence into a unified decision framework.

• We understand that while many clients are clear on the Key Performance Indicators (KPIs) that matter, they often struggle to consistently deliver actionable, accurate and timely reports for operational and strategic needs. eoCiTO resolves this with streamlined, tailored reporting environments supported by data warehousing best practices.

Our AI Enablement services take this further—enabling you to predict, prescribe and automate key decisions:

• Data Science & Machine Learning: Deliver predictive models for demand forecasting, resource optimisation, anomaly detection and risk mitigation—turning historical data into forward-looking insights.

• AI Agent Deployment: Integrate intelligent agents with your business systems (ERP, MRP, CRM) to automate routine analysis, scheduling recommendations, and decision support workflows using platforms like LangChain.

• Natural Language Interfaces: Empower teams to interact with business data and processes using plain English queries—removing barriers to insight with real-time AI-generated responses.

• Operational AI Integration: Embed AI into core functions—forecasting, purchasing, order management, and scheduling—so decision-making becomes proactive, not reactive.

• eoCiTO ensures all AI solutions are grounded in operational reality—powered by your real-world data, driven by business priorities, and embedded into day-to-day systems to deliver measurable impact.

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